How Family Advisory Councils use Patient Satisfaction Data and Family Feedback

Last modified by CFAN CFAN on 2013/01/12 04:08

Howard Babb (CHEO) and Lisa Hawthornthwaite (CHLHSC) presented this at CFAN 2012. They offered concrete examples of how to collect and use data to show program efficacy.

Link to document: CHEOLondonCFANpresentationversion42.pdf

Created by CFAN CFAN on 2013/01/12 00:33