Achieving Epic Benefits at CHEO. Good Design is as Important as Good Technology

Last modified by Doug Maynard on 2018/06/14 16:23

During implementation of an integrated enterprise-wide EMR we designed a program to maximize clinician adoption through optimization of end-user experience. Using Human Factors methods we studied clinical workflows and developed guiding principles for hardware selection, placement and configuration around clinician to computer, patient to computer and clinician to patient interactions. These guiding principles were proactively applied to ensure situation awareness was maintained and to support end user workflows through, for example, easy access to the EMR while allowing providers to maintain proper computer workstation ergonomics and line of sight with patients and families. These guiding principles have broad applicability for an EMR implementation, have allowed us to achieve a well received EMR implementation and to realize the benefits of the system.

James KING 16-013-061web-color-MR.jpgW. James King MSc, MD, FRCPC

Dr. King is Chief Medical Information Officer and a Consulting Pediatrician at the Children’s Hospital of Eastern Ontario, an Associate Professor of Pediatrics at the University of Ottawa. As well as leading the design and implementation of the hospital information system Dr. King maintains an active clinical practice providing complex care for patients in both the inpatient and outpatient setting. Dr. King’s scholarly activity has focused on injury control and the application of evidence based medicine and health informatics to improve pediatric patient safety.

Created by Doug Maynard on 2018/05/14 21:53